These terms and conditions (the "T&Cs") apply to www.lapetitebunny21.com (the "Site") and form the terms and conditions on which we supply products and services to you. Please read through the T&Cs prior to using the Site. Your use of the Site indicates that you have acknowledged, understood, and agree to adhere to the T&Cs.

 

About Us

We are LAPETITE BUNNY ENTERPISE ("we", "us", "LA PETITE BUNNY"), a company registered in Malaysia with the registration number 202203114967 (TR0263433-A). 

We specialized in providing premium quality hair and fashion accessories for both adults and kids at an affordable price. You may contact us via WhatsApp at +6011- 5426 8663.

 

Use of Site

As a condition of your access to and/or use of the Site, you warrant that:-

  1. All information supplied by you on the Site is accurate, current and complete;
  2. You are 18 years of age or older in order to access and/or use the Site; and
  3. You will not copy or distribute any part of the Site in any medium without LA PETITE BUNNY's prior written authorization.

You shall be solely responsible for your access to and/or use of the Site and its materials herein. Where you create a user account and password, you must treat such information as confidential, and you must not disclose it to any third party. We reserve the right to disable any user account at any time, if in our opinion you have failed to comply with any of the provisions of these T&Cs.

 

Indemnities

You agree to indemnify us and hold us and our partners, affiliates, subsidiaries, advertising agencies, agents and their employees, officers, directors, and representatives harmless from any claims, losses, and damages, including reasonable attorneys’ fees, arising out of: 

  1. Your access of, use of and/or participation in this Site; 
  2. Breaches of your obligations under these T&Cs; 
  3. Your violation of any rights of another person or entity; and/or
  4. Your breach of any statutory requirement, duty or law. 

 

Product Descriptions & Defects

We try to be accurate as reasonably possible in our descriptions of products available for purchase through the Site. However, our products may vary slightly from their pictures. The images of the products on our Site are for illustrative purposes only. Colours may appear slightly different in reality due to studio lighting conditions, or variances in computer screen calibration.

We do however strive to ensure that screen colours are true to life, as much as possible. We do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.

Note: Minor variations are not considered a defect. 

 

Return of Defective Item

If you believe you have received a defective item, please contact us at +6011- 5426 8663 via WhatsApp within 5 working days from the date you receive the parcel. Upon agreeing that the item is defective, you are to send all defective items back to us within 5 working days from our confirmed messages via WhatsApp. Items must be unworn, unused, unaltered, with its original packagings intact and properly wrapped for dispatch. 

You are responsible for postage costs of returned items. Kindly note that all return parcels are dealt via mailing only. If you return an item that does not meet the requirements for returns set out above, we reserve the right to reject the return and any request for a refund. 

You are responsible for the item until it reaches us and kindly retain all proof of mailing until an acknowledgement has been sent.

Replacement will be offered and if the replacement piece is no longer in-stock, a refund will be issued within 10 working days upon us receiving the defective items.

 

Incorrect Item

If you believe you have received the wrong item, please contact us at +6011- 5426 8663 via WhatsApp with your order number, and a photograph of the item. We may ask you to proceed with sending your item back to us, for which your postage will be reimbursed and a refund will be issued within 10 working days upon us receiving the returned items.  

Please note that items must be unworn, unused, unaltered and with its original packagings intact.

 

Updates

We may change any content or material on the Site at any time. Any of the content or material on the Site may be out of date at any given time, and we are under no obligation to update the Site. We shall not be liable if for any reason the Site, or any portion thereof, is unavailable at any time or for any period. We reserve the right to refuse any and all current or future access to and/or use of the Site without prior notice to you.

If we decide to change our T&Cs for the Site, we will post the revised T&Cs here. Please check back frequently to see any updates or changes to our T&Cs. Any changes will not affect any Orders that you have placed, and that we have accepted, prior to the date of the change. 

Your continued use of the Site indicates your assent to the T&Cs as posted.